NetChain Communications • www.NetChain.com • 1-800-477-2074 • PO Box 122805, San Diego, CA 92112
Date Last Updated: July, 2013
our use of private Visitor information and other information about our Visitors and Customers.
NetChain Communications believes that our online Visitors and Customers
need to be provided clear and prominent notice regarding what personal information is being collected about
them, how it will be used, whether or not it will be disclosed, and if so, to whom.
Many entities have examined the issue of privacy and developed guidelines for establishing reasonable
policies. We believe that by addressing these issues, we will fulfill the goals of fair information use
supported by the U.S. government and a variety of industry groups:
The Glossary of Terms at the end of this Policy defines words with
specific meaning as used in these guidelines.
- NetChain Communications collects navigational data about where individual site Visitors come from, exit to, and go
while on our website. We do not disclose this information to third parties, except for those with whom we
have contracted to analyze and safeguard the data on our behalf.
- We may use web browser "cookies" to track progress through our Web site, but
the cookies will not be used to collect or store individually identifiable information. However, we may
other eCommerce features such as product recommendations and your shopping cart.
- We do not share navigational data with outside companies, except with those with whom we have
contracted to analyze and safeguard the data on our behalf.
- To offer our products and services in the best way possible, NetChain Communications contracts with
third party service partners. These partners provide us with data collection, storage, analysis and
reporting services and are restricted from using the information about your behaviour on our websites or
websites of our clients in any way other than to help us make our sites and services more useful to you
and our other Visitors. If you would like to opt-out of having information about your behaviour on our
websites collected by the company with whom we have contracted, please
- We do not disclose individual Customer names or contact information (such as telephone numbers, email
address, or various personal identification numbers), to any third party without prior consent, except as
required by law, or as needed to fulfill an order or deliver a product that a Customer has ordered.
Additionally, we may share information with law enforcement agencies or other companies assisting us in
fraud prevention or investigations.
In support of maintaining a safe and secure environment for credit card purchases, it is essential
to our Customers that we use credit card and other billing account numbers only for the fulfillment of
purchases or other transactions initiated by our Customers. We do not use credit card or other billing
account numbers in other ways without prior consent of our Customers except as noted in this Policy.
- We do not release to third parties specific Customer account information except to comply with valid
legal process or in reasonable efforts to fulfill transactions initiated by our Customers.
- We provide Customers with the opportunity to update or correct contact and billing information.
- We provide to our Customers a means to update and ensure the accuracy of their online contact and
billing information. For security reasons, we will not disclose the original information directly to the
Customer, but rather provide a means to re-enter changes to the information on file.
To update information on file including removal of any and all stored credit card information,
Customers may log into the secure My Account page here, or by
contacting Customer Service here.
The objective of the online purchases principle is to protect the information about Customer transactions
and other online uses from misuse and unauthorized disclosure.
- We may use information about the kinds of products you buy from us to make other marketing offers to
you, unless you tell us not to, or to personalize your visits to our Web site. We do not give out this
purchase data to others except as specified below:
- We do not give out information about what individual Customers purchase, except to complete the
transactions or to comply with valid legal process. However, pursuant to specific contracts, we may be
required to provide third-parties with listings of specific groups of Customers who have made purchases.
Generally, this data will be aggregated and not individually identifiable, but this may not be true in all
- When we facilitate a transaction which is to be fulfilled by an outside party, we will not use the
specific, individually identifiable transaction information collected from a Customer for purposes other
than fulfilling the transaction without your prior consent.
We give you choices about how we use your personal information. The objective of the choice principle is to
allow Customers to opt-out of future marketing offers.
- We do not maintain any marketing or subscribers lists. We do not send out any unsolicited mail to our clients, except
when it is addressed directly to you.
- We do not sell or rent Customer contact information to unaffiliated third parties for marketing
purposes without your prior consent.
Safeguarding Personal Information.
The objective of the safeguarding personal information principle is to take reasonable steps to protect
your privacy using a variety of security procedures and controls. We use specialized technology, privacy
protection controls and restrictions on employee access in an effort to safeguard your personal
- We implement a variety of security measures to safeguard personal consumer information. Among other
things, we employ Secure Socket Layer (SSL) encryption to keep sensitive data secure in transit between
your computer and our web servers. To learn more about SSL data encryption and how it helps to secure your
personal information, click here.
- We do not allow our employees to access personal information unless such access is warranted by
- We also require companies contracted as agents to take reasonable steps to safeguard any personal
consumer information they handle on our behalf.
We will keep you informed, clearly and prominently on this page, about what we do with your personal
information, and we will advise you here if we change our policy. The objective of the notice principle is to
ensure that you are aware of and understand how we protect your privacy.
- We explain to Visitors and Customers how their information is used by providing this written Privacy
Policy for our Visitors and Customers.
- We provide written notice of policy changes through prominent and ongoing disclosure.
- We provide a means for Visitors and Customers to ask questions about, voice concerns about, or report
it in places we deem appropriate so that you are aware of what information we collect, how we use it, and
time, so please review it frequently.
Instant Messenger using the Contact Us online form.
PO Box 122805
San Diego, CA 92112
COPYRIGHTS AND TRADEMARKS:
NetChain, Clipatron, Flepy, "NetChain Communications", "US Users Network", "NetChain WebFramework",
"Your Web Squad", "We Can Do it Now", "Realizing Possibilities" and "Virtual Sales Receipt", as well as
page headers, custom graphics, buttons, images and other content on this Web site, are subject to
trademark, service mark, trade dress, copyright and/or other proprietary or intellectual property rights
or licenses held by NetChain Communications and/or its subsidiaries. Other trademarks, product names and
company names or logos used on this Web site are the property of their respective owners. Except as
expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content
from this Web site is strictly prohibited.
Account Information: Information pertaining to and supporting the management of a Customer's
account, including but not limited to account numbers and other account identification, promotion information,
registration/cancellation information, and preferences and profiles.
Aggregate: Information considered as a whole or in groups. Compiled information that does not
disclose individual identity.
Billing Information: Customer generated information specific to a Customer's billing and payment
methods and history, including but not limited to bills, payment and billing statements, credit card number,
credit card expiration date, checking account number, debit card number, and credit card type.
Choice: Providing Customers options about how their information can be used, such as opt-outs of
email marketing offers.
Collection: Requesting, recording, or generating information. The automatic or manual collection or
receipt of Customer information from a Customer or other party.
Contact Information: Information to support contacting Customers, including but not limited to name,
mailing address, telephone numbers, email addresses, and fax numbers.
Cookie: A collection of data that gets entered into the memory of Web browsers
by some Web sites. This data contains the domain, path, lifetime, and values of variables that are set by the
Web site. Cookies may be "permanently" or temporarily stored as small text files on your computer's hard
Customer: Someone who has registered with us for the purpose of making a
purchase or who has made a purchase from us in the past. Generally, we store much more information regarding
Customers, including but not limited to Contact Information, Account Information, and Individually
Identifiable Information. Customers are different from Visitors (e.g., Customers are a sub-set of Visitors;
all Customers are Visitors, but not all Visitors are Customers.)
Disclosure: The release of information to unaffiliated third parties. Disclosure does not include
release to those agents and vendors who are covered by appropriate non-disclosure and confidentiality
agreements or release of information for the purpose of complying with valid legal process, to protect the
rights or property of Geeks.com, or for emergencies. If you initiate contact with a third party with regard to
us, we may disclose your communication with us or other relevant information to that same third party.
Individually Identifiable Information: Any information which can be used to identify a specific
individual in particular by reference to an identification number or to one or more factors specific to the
individual's physical, physiological, mental, economic, cultural status, or social affiliations.
Marketing: Promotions provided by us. May be through direct mail, email, pop-ups, banner and/or
other online advertisements.
Navigational Information: Information about what Visitors or Customers do online and where they go,
including but not limited to recency of visit to specific online areas, frequency of visit to specific online
areas, and path information.
Need to Access: The need to have access to information, including private Customer information, for
the fulfillment of an official corporate duty.
Notice: Indications to Visitors and Customers about policies and practices in effect.
Personal Information: Individual information about a Customer that is specific to that Customer.
Personal information includes but is not limited to anything collected about a Customer on an individual level
and any information volunteered by the Customer, such as a personal profile or preferences.
Registration Information: Customer created, personalized information used to customize services and
content, and/or to fulfill transactions.
Private Communications: Communications that are intended to be contained among a defined set of
participants, such as Email. Message board postings and public room conversations are not considered private
Private Information: Private information includes all information about a Customer that the Customer
has not made publicly available.
Public Information: Public information includes all online information about a Customer that a
Customer has made publicly available.
Publicly Available Consumer Data: Information acquired from consumer marketing and reporting
organizations and other publicly available sources.
Transactional Information: Purchase information, including but not limited to date of purchase,
source of purchase, recency of purchase, frequency of purchase, dollar amount of purchase, type of product or
product category purchased, means of purchase, type of credit card used, other uses of online commerce.
Use: Processing, transmitting, transforming, or otherwise handling information. Includes
promotional, advertising, and marketing use.
Visitor: A Visitor to our Web site. Visitors are different from Customers
(e.g., all Customers are Visitors, but not all Visitors are Customers.)